This one- day course is designed to provide a foundation on which a successful supervisory career can be built.
Those moving into a supervisory role for the first time, or those new to supervision.
An understanding the basics of the supervisor’s role in the workplace designed to help the supervisor understand that they are both mentor and coach, manager and leader, counsellor and disciplinarian.
The course will provide the basic theory which drives the supervisor’s role, the understanding that the individual is capable of performing at the highest level and the empowerment to implement through practical session during the course as well as a consideration of diversity in the 21st century workplace.
The attendee will leave the course not only with knowledge of their role but also with worksheets and templates to help them function well in the role. Below is the outline of the standard course.
Module 1 – Basics of Supervision
Module 2 – What makes a good supervisor: the key skills
Module 3 – Communication
Module 4 – Employee Performance
Module 5 – Basics of Management
Module 6 – Basic Management
Module 7 – The 21st Century Workplace